By Barbara Parrott McGinity, LMSW
Good news! Congress passed a bill in April 2015 to replace the Social Security numbers on Medicare cards with a randomly selected number. They have four years to set up the system for new cards, and four more years to reissue cards to current Medicare beneficiaries. Bad news! Scammers will exploit this information to confuse older adults in an effort to get them to give out their Medicare information over the phone.
The calls will likely sound like this; “Hello, this is Medicare and we have good news for you, we are changing your Medicare number and it will no longer be your Social Security number. This will make you safe from identity theft. BUT, before we make the switch, we need to verify your current information.” Big red flag that this is a scam, asking you to verify information.
Whenever you get a call or email from someone asking to verify information, especially personal information like Social Security Numbers, bank account numbers or credit card numbers, it is a scam. They may have a little information about you, but they need more to complete the picture. The information they are asking from you is the piece of the puzzle they need to complete their file on you; and they will take this information and either steal your identity or bill Medicare for items and services you do not need.
As the October Medicare open enrollment date approaches, the scammers start calling and use a number of tricks to confuse people. Barbara Parrott McGinity, Program Director for the Texas Senior Medicare Patrol (SMP) advises you to “to never give any kind of personal information to anyone who calls you on the phone, no matter how convincing they sound. Remember that Medicare and Social Security and the IRS will never call you on the phone.” Be alert to potential scams. Do not fall for calls, postcards, or emails that offer to help you get your new Medicare card.
Contact the Texas Senior Medicare Patrol (SMP) if you have any questions or if you would like to receive information about how to protect, detect and report fraud and abuse at 1-888-341-6184.