Toolkit Helps Teachers and Other Public Servants Tackle Student Debt

The Consumer Financial Protection Bureau estimates that more than 25 percent of the U.S. labor force is in public service. This includes teachers, librarians, firefighters, military personnel, law enforcement, first responders, nurses, and social workers. There are a number of special loan programs to assist these workers. For example, in 2007, Congress created the Public Service Loan Forgiveness program for public servants who pay their federal loans on time for ten years. People working at a nonprofit or those working for a federal, state, or local government are eligible for the program.

Many public service fields face major workforce shortages in the coming years. For many new employees in these professions, low starting salaries and low wage growth make repaying student debt a daunting obstacle. For example:

•Teachers: The United States will need more than 425,000 new teachers by the end of this decade to make up for the wave of retiring baby boomers, according to the National Center for Education Statistics. The average starting salary for a teacher is $35,672, according to the National Education Association.

•Nurses and other healthcare workers: The Health Resources and Services Administration projected that the nation’s nursing shortage would grow to more than one million nurses by 2020. The demand for nurse practitioners and other advanced practice nurses –professions that typically require graduate degrees – is projected to outpace supply by more than 25 percent by 2025.

•Police officers: Prior to the start of the recession, starting salaries for entry-level local police officers were as low as $26,600 per year in the smallest jurisdictions and the average overall salary was $40,500, according to the Bureau of Justice Statistics. Since 2008, state and local budget cuts have led to staffing reductions in law enforcement agencies across the country, contributing to the financial strain for new and aspiring police officers with student debt.

•Social workers: As baby boomers get older, the demand for social workers is expected to increase, requiring 161,000 new positions by 2020, according to the Bureau of Labor Statistics. Because social workers often have advanced degrees, the prospect of rising student debt may be particularly challenging. Recipients of graduate degrees in social work graduated with an average of $35,516 in student loan debt, according to the National Center for Education Statistics, pursuing an occupation with an average starting salary of just $32,000.

•Firefighters, EMTs, and paramedics: As a growing share of new firefighters enter the workforce with post-secondary education, the median salary for firefighters and other protective service workers is $29,205 and $31,900 for EMTs and paramedics, according to the U.S. Census Bureau.

•Servicemembers: The average cumulative amount of student loan debt for active-duty servicemembers graduating from college in 2008 was $25,566, according to the National Center for Education Statistics. There are approximately 1.4 million people on active duty in the armed forces, according to the Department of Defense.

A Toolkit to Help
To help employers provide information about loan forgiveness programs to their employees, the CFPB is unveiling a toolkit – the Employer’s Guide to Assisting Employees with Student Loan Repayment. The toolkit offers practical advice to public sector employers and employees, advising that an early start can make the difference of thousands of dollars. It includes:

•An action guide for employers that details the steps they should take in providing information to their employees, such as helping employees certify and checking in with them annually about their repayments;

•An action guide for borrowers that tells them how to qualify for benefits, what their options are, and important things they should consider;

•A sample letter from public service employers to employees that says they are a qualified employer under the federal Public Service Loan Forgiveness program; and

•A set of frequently asked questions, like how an employer can help his workers know whether they are in the best repayment plan.

Tips that the toolkit mentions:
•Taking advantage of the Income-Based Repayment plan, a federal student loan program that allows all federal loan borrowers to set their monthly payments at a fixed percentage of their income;

•Checking out Repay Student Debt, a web tool that can help borrowers understand all of their repayment options for both private and federal loans; and

•Including student loan forgiveness programs in benefits packages when employees commence work, during open season for benefits enrollment, and when sending out IRS W-2 forms.

The toolkit is available at:

An action guide for employees is at:


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